In today’s episode, we chat with John Bernatovicz and Bridgette Klein about how they’ve designed their remote company, Willory, from the ground up.
Here are some leadership strategies they shared with us:
Design Your Values to Support a Remote Only Company. To do that requires that you design a company that focuses on Generosity
Design Your Company to measure its success on how people feel every day.
- How do your managers make each employee feel?
- How does each colleague make the other colleagues feel?
- How the purpose of the business makes each employee feel?
Design Your Company to Make a Family First Environment:
- If someone is going through something, ask how can I help you?
- How can I take something off your plate?
- Be generous in trying to make everyone successful.
Design for full Accountability through meetings.
- Design a system of meetings and check-ins that holds people accountable to their greatness.
- In order for you to be great at what you do, you need to be personally accountable and manage that yourself.
- Be open to collaboration and communication from peers, colleagues, clients, and the founder.
- Create scheduled, brief meetings that are standard across departments.
- Have standing weekly calls that are important to the business.
- Have firm-wide meetings Monday mornings
- Have a Staffing call on Mondays and Thursdays.
- Set an agenda and make sure everybody’s there.
- Cross-functional meetings force people to collaborate.
- Have monthly team training to get people together.
- Have monthly lunches.
- Have meetings at the end of the day that brings everyone’s family into the call
Create a Philosophy for Culture and Leadership
One of their philosophies is “Absence makes the heart grow fonder.”
- Encourage your teammates to get together off-campus!
- Bring everyone together for a book group, then have a facilitator challenge your employees to develop new skills in their personal and professional life.
- Follow the data so you can follow up with employees to support them in their work.
- Raise your empathy and make sure to connect with what everyone on the team is going through…it leads directly to profitability!
This episode is brought to you by Marymount University, School of Business and Technology: innovative solutions up-skilling for the what’s next economy. Oyster Organizational Development dedicated to higher performance, business success, and leveraging team. And Wejungo designing customized talent acquisition solutions.
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Links Mentioned in this Episode
- Willory was one of the first 10 clients for Microsoft Office 365.
- They collaborate through SharePoint.
- They communicate through SKYPE and ZOOM.
- Bridgette uses a tool called HubSpot for digital marketing.
- The Company uses Smartsheet to share progress on virtual projects, and exceptional tool.