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In this episode of Team Anywhere, we explore the power of human-centric leadership with guests Three Carpenter and Jackie Carpenter. They discuss the importance of creating a culture where individuals feel valued and connected, rather than just focusing on productivity.
From improving team dynamics to fostering a sense of community, the speakers share their experiences in transforming workplace cultures. They delve into the topic of loneliness in the modern world, particularly in virtual environments, and the need for companies to address this issue. Discover the impact of human-centric leadership and how it can lead to happier, more engaged employees.
The Importance of Building Community in Virtual Teams
Mitch Simon and the Carpenters discuss the challenges of creating a sense of community in today’s geographically dispersed workforce. They explore the significance of introducing individuals from different departments, providing informal spaces for socializing, and encouraging personal interactions in virtual meetings. They highlight how fostering deeper connections among team members can enhance collaboration and overall team performance.
Mentoring Across Generations
They also dive into the power of cross-generational mentoring in the workplace. They challenge the traditional notion that older employees only mentor younger ones and emphasize the mutual learning experience that can occur between generations, emphasizing the benefits of sharing industry knowledge and current culture between older and younger employees, highlighting the unique perspectives gained when different generations come together.
Simplifying the Employee Experience
The importance of simplicity in the workplace is also stressed out. They argue that the goal should be to make things simple for employees, as happier employees lead to better outcomes for both the organization and the individuals themselves. They highlight the current struggle many companies face in retaining and keeping employees happy, and suggest that simplifying the employee experience is a key solution to address this challenge.
Loneliness in the Workplace
The Carpenters dive into the topic of loneliness in today’s world, particularly in hybrid and virtual work environments. They discuss the impact of technology on social connection, emphasizing how it has pulled people away from face-to-face interactions. They explore the prevalence of loneliness and the importance for companies to address this issue. They highlight the need for genuine human connection and personal interactions as a way to combat loneliness and improve overall well-being in the workplace.
Who are Three & Jackie Carpenter?
Three and Jackie Carpenter have spent their careers in the private club industry, where customer service must be at the highest level. With a track record for creating connected teams, upbeat work cultures and thriving organizations, Three and Jackie have helped some of the most historic and respected country clubs become profitable and have enriched the lives of hundreds of coworkers through the process. Known for their enthusiasm and ability to connect people, Three and Jackie continue to work in the private club landscape. They coach, speak and mentor others on the topic of their book: People First: The 5 Steps to Pure Human Connection and a Thriving Organization.
- Website: http://www.threeandjackie.com
- LinkedIn: https://www.linkedin.com/company/three-jackie/
- Instagram: https://www.instagram.com/threeandjackie/
- Facebook: https://www.facebook.com/ThreeAndJackie
How to Create A High-Performance Remote Team:
Improve Remote Team Work:
How To Excel as a Remote Team Member
Improve Remote Leadership Skills:
How to Be an Effective Remote Manager
How to Build Virtual Accountability
Connection Quotes
We work on creating interaction and getting people to spend time together. We use technology like Zoom and FaceTime to facilitate this interaction. 
Creating community is harder now because people are scattered across different time zones. But it’s important to not just focus on business in virtual meetings and to create opportunities for people to share personal information and experiences. 
Leadership is not just about the person in charge. It’s about creating a cultural idea within the team, where everyone feels connected and valued. 
Within 9 months, we saw a significant positive change in the culture. By the 4th of July, the teams were working together and rallying because they were ‘starving’ 
People now often feel closer to their coworkers than even their non-family relationships. Relationships at work have become increasingly important. 
The older person is typically seen as mentoring the new person, but it could be the other way around or a mutual learning experience. There is power in the perspective gained when different generations come together.
