How to Partner with Our Employees to Build Trust
On today’s podcast we speak with Gary Magenta, four-time author, customer experience guru, and Senior Vice President at Root, Inc. Gary is a highly sought-after media resource and keynoter speaker for client events, industry conferences, and business strategy and human resources seminars.
Gary shares on the podcast how allowing greater flexibility, being transparent, and giving more trust to our employees is contributing to higher engagement scores.
Gary offers four questions that move management from “yell-and-tell” to being a partner who walks alongside his or her direct reports.