Amidst the pandemic, leaders are forced to manage their teams in-person and virtually. The phenomenon of moving to virtual and hybrid teams–and then guiding employees through an international pandemic–has surfaced the need to manage with empathy, authenticity, and engagement. The traditional “command and control” is no longer tolerable. Leaders must engage and build participative communities. Having to work from home for two years, professional employees have gained a voice in how they wish to be treated and led. Managers who still try to boss employees around are watching their workforce walk out the door.
On today’s podcast episode, we interview Adam Kahane who is the author of Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together. Today’s topics are locked-in on the importance of facilitation and negotiation. These are two core leadership skills that keep employees engaged, and help maintain equitable contribution and connection.