How to Hire and Retain the Best Talent

In today’s episode we interview Susie Japs, Managing Director at Wejungo, as she helps us create a talent retention plan and hiring strategy. Whether you are a remote company or in the hybrid environment, you’ll discover key insights to help you create the teams you need to achieve your company’s mission.

How to Attract Talent – Go deeply into your purpose

• Create an engaging and purposeful culture.
• 75% of the workforce will be millennials by 2025.  
• Millennials say that culture and learning are more important than pay.
• Millennials want to connect to a “Purposeful” Culture.
• Focus your actions and conversations on:
  • Why are you in business?
  • What do you do as a company that connects to the purpose?
  • How does your company make a difference?
  • How does an individual at your company make a difference?
• How to do this: 
  • Create a Brand Purpose Sheet with a Visual of what your company stands for 
    • Who are you? 
    • Why are you here? 
    • What do you want to accomplish?

How to Retain Talent – Talent Retention Plan

In order to retain talent, your company needs to create a talent retention plan. Get key decision makers together to discuss what culture you will build with your company and focus on your ideal employee.

Get Everyone Involved

• Create initiatives that connect employees to the company’s purpose. 
  • Community Focused Initiatives
  • Innovation Initiatives
• Ask employees to participate
• As management…act on these ideas
• Take on experiments to deal with the challenges of COVID – tell your team that you are experimenting to make things more effective.

Focus engagement surveys on your “A” Players and build a culture around them!

• Create a set of criteria for your “A” Players (“Talent Profile”), irrespective of who your “A” Players are now
• Survey your “A” Players separately – this is a MILLION DOLLAR idea!
• Looking at the responses from your top performers, focus on those issues FIRST!

How to Hire

Customize Your Video Outreach

• If you are going to do job boards…create the ads from the perspective of the candidate
• Better than job ads are creating customized messages
• Have the hiring manager or the CEO reach out to candidates you truly desire
• Create customized video message and have your best talent in those videos

The Best Questions to Ask In an Interview

Be Extremely Intentional

• Take time to IDENTIFY the core behaviors that make someone successful in your company and on your team
• Throw OUT the resume – Look at what it takes to be successful on YOUR team, and ask questions around that
• Create open ended questions (NOT FROM GOOGLE) based on situations that the candidate will encounter in YOUR business
• Look for:  How do they think, How would they react, What questions are they asking you, what’ their approach, do they fit?

How to Manage Remote Teams

Create a M.A.P.

• “M” – Meetings – This is about Effectiveness.  Set Standard and Clear Expectations for Meetings, Roles, Projects – Take the extra time to develop clarity through conversations, since we are separated geographically 
  • To enhance effectiveness – assign two people to the same assignment, forcing them to interact and collaborate 
  • For weekly meetings ask for L.M.S. – Learnings, Mistakes, Support 
    • At every weekly meeting have everyone share what did I learn, what mistake did I make, where do I need support? 
• “A” – Accountability – Focus on managing the RESULTS, not the time!
• “P” – Performance – Create more touch-points to inspire people to interact more and constantly motivate them to perform 
  • Have more meetings (once a week vs. twice a week) AND make them shorter! 

How to be a More Effective Remote Leader

Be More Vulnerable

• Ask for support
• Share where your head is at, especially if you can’t take something on at the moment
• Talk about your personal space
• Share with your team members what you are doing to support them personally
• Share your appreciation for all that they do

Listen today to create the talent retention plan your company needs.

Online Leadership Courses to Lead a Team From Anywhere:

Check out these online courses for remote leaders from the Team Anywhere Team.

How to Be an Effective Remote Manager | How to Build Virtual Accountability

Quotes

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This episode is brought to you by Marymount University, School of Business and Technology: innovative solutions up-skilling for the what’s next economy. Oyster Organizational Development dedicated to higher performance, business success, and leveraging team. And Wejungo designing customized talent acquisition solutions.